Testimony highlights benefit re-eligibility, customer service concerns
House Oversight Committee Chairman Steve Johnson (R-Wayland) today led a hearing exploring numerous issues with the state’s Unemployment Insurance Agency over the past 18 months, as the agency has struggled to operate effectively during COVID-19 and executive orders in response.
“This is something that’s been plaguing our state for the last year and a half,” Johnson said in comments to the committee. “What we heard today was that there’s been a lot of confusion in dealing with the agency. This consistent confusion is a sign of an agency that is not serving the people of Michigan as efficiently and effectively as it can. We need to explore solutions that ensures this benchmark is met.”
Lisa Ruby, an attorney with the Michigan Poverty Law Program who has represented several clients who are owed benefits, said some of her clients still have not been paid anything for their unemployment claims – even after several months. Ruby said dealing with the agency was like “trying to move molasses in January,”.
The committee also heard testimony from people who received re-eligibility paperwork for federal pandemic unemployment assistance, as well as issues with fraud.
“We will continue our examination of UIA as there has been a clear pattern of mismanagement, incompetence and fraud,” Johnson said. “The fact that a state agency is causing this many people around the state this amount of stress and hardship is simply unacceptable.”
Members of the Michigan House and Senate oversight committees, including House Oversight Committee Chairman Steve Johnson (R-Wayland), on Tuesday will meet with newly appointed state Unemployment Insurance Agency Director Julia Dale and officials from the state Auditor General’s office to discuss a recent audit detailing mistakes made by the agency. The state Auditor General examined […]
House Oversight Committee Chairman Rep. Steve Johnson says that Thursday’s Auditor General’s report on almost $4 billion in overpayments by the Michigan Unemployment Insurance Agency during the pandemic reflect a failure by the Whitmer administration and ineptitude and ineffectiveness on the part of the UIA.
House Oversight Committee Chairman Rep. Steve Johnson looks ahead to a joint hearing Tuesday, November 30, with his committee and the Senate Oversight Committee to hear from the Michigan Auditor General’s office on their report on the Unemployment Insurance Agency. Rep. Johnson says the UIA made almost $4 billion in overpayments during the pandemic and […]
House Oversight Committee Chair Steve Johnson (R-Wayland) today said findings from the state Auditor General show the state’s Unemployment Insurance Agency made key errors that prolonged confusion and anxiety for many throughout Michigan as they tried to get needed assistance.